Hospitality Team Associate

4 weeks ago

Fort William, United Kingdom HF Holidays Careers Full time
Position: Team Member

Contract Type: Full-time – Seasonal

Compensation: £11.44 per hour

Accommodation: Live-in accommodation available, including all utilities, three meals daily, laundry services, and complimentary Wi-Fi.

Employee Benefits:
  • Monthly equal share of tips
  • Complimentary uniform
  • 28 days of holiday pro-rata, inclusive of bank holidays
  • Pension contributions
  • Volunteer day
  • Group life assurance
  • Cinema discounts
  • Online shopping discounts
  • Cycle-to-work scheme
  • Discounted gym membership
  • Access to virtual GP services
  • 24/7 health and wellbeing support helplines
  • Exclusive holiday discounts for employees and their families
  • Annual familiarization visit at any of our country houses for employees and their families

Key Responsibilities:

As a Team Member at our Glen Coe Country House, you will play a vital role in providing a welcoming retreat for guests enjoying guided or self-guided walking tours. Your responsibilities will include:

  • Preparing guest accommodations and communal areas to ensure a warm and inviting environment.
  • Serving meals in the dining area, enhancing the guest experience with your hospitality.
  • Assisting in the delivery of Afternoon Tea, contributing to the charm of our service.
  • Preparing picnic lunches for guests to enjoy during their outdoor excursions.
  • Engaging with guests to create a caring and attentive atmosphere.

Candidate Profile:

We are eager to connect with individuals who possess the following essential skills:

  • Experience in the hospitality sector or a strong willingness to learn.
  • Excellent communication abilities and a commitment to outstanding customer service.
  • A collaborative spirit and flexibility to work evenings and weekends.

About HF Holidays:

HF Holidays is a B Corp Certified British heritage brand with over a century of experience in organizing walking holidays across the UK, Europe, and beyond. We have been pioneers in this field since 1913, offering over 260 meticulously curated guided and self-guided walking tours across six continents and 40 destinations worldwide.

As a co-operative, we prioritize people in all our endeavors and take pride in being part of a community that shares a passion for the great outdoors. Our guiding principles are friendship, enjoyment, fresh air, and the overall feel-good factor.

Our dedicated team of 500 operates remotely, from our Head Office in Hertfordshire and across our 16 country houses located in some of the UK's most cherished national parks and landscapes.


Equity and Diversity:

HF Holidays is committed to creating a work environment that respects the dignity and worth of every individual, free from discrimination. We are an equal opportunity employer and adhere to all relevant laws regarding employment practices.

We also provide reasonable adjustments for qualified individuals with disabilities in accordance with applicable laws.

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