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Operations Coordinator

2 months ago

Middlesbrough, Middlesbrough, United Kingdom AM Recruitment Ltd Full time
Job Overview

We are seeking a highly skilled Operations Coordinator to join our team at AM Recruitment Ltd. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our towage services.

Key Responsibilities:

  • Manage bookings and changes for towage operations, ensuring timely and accurate information is recorded and passed to relevant employees.
  • Maintain excellent relationships with clients and organisational stakeholders, providing exceptional customer service and support.
  • Accurately enter all necessary data and information into our booking, scheduling, and invoicing systems.
  • Organise the scheduling and logistics of crew and Tugs to ensure efficient use of assets and deliver optimum service.
  • Work closely with the technical department to ensure Tugs are available for scheduled maintenance as required.
  • Prepare and maintain operational plans, identifying potential commercial opportunities and contributing to business growth.
  • Liaise with the crewing department to maintain operational availability and ensure compliance with relevant working time legislation.

Requirements:

  • Knowledge and experience of logistic planning, preferably in a similar industry.
  • Ability to process and record information accurately, with strong attention to detail.
  • Ability to absorb information, prioritise activities, and make informed decisions.
  • Confidence in dealing with clients and external agencies, with excellent communication skills.
  • Proficient in IT systems, with experience in similar software applications.

What We Offer:

  • Competitive salary package (£28,000 - £30,000)
  • Private Medical Insurance
  • Private Dental Insurance
  • Pension
  • Company Sick Pay
  • Bonus
  • Career progression and personal development opportunities
  • Annual Salary Reviews