Restaurant Operations Manager

2 weeks ago


Witney South East, United Kingdom Estelle Manor Full time

Job Summary:

As a Restaurant Floor Manager at Estelle Manor, you will play a pivotal role in supporting the Restaurant Manager by leading by example and ensuring the smooth operational running of service. Your primary objective will be to help the restaurant team deliver an exceptional and memorable experience for our members and guests.

Key Responsibilities:

  • Lead by example and demonstrate a high level of professionalism and expertise in restaurant operations.
  • Collaborate with the Restaurant Manager to develop and implement strategies to enhance customer satisfaction and loyalty.
  • Train, mentor, and coach the team to ensure they possess the necessary skills and knowledge to deliver exceptional service.
  • Develop and maintain a high level of organization and communication to ensure seamless service delivery.
  • Contribute to the development and implementation of new menu items, promotions, and events to drive sales and revenue growth.

Requirements:

  • Proven experience in restaurant management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong organizational and time management skills.
  • Passion for delivering exceptional customer service.


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