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European Road Freight Coordinator

2 months ago

Slough, Slough, United Kingdom Red Recruit Full time

Job Summary:

We are seeking a highly skilled and experienced European Road Freight Coordinator to join our team at Red Recruit. As a key member of our logistics team, you will be responsible for coordinating and managing the export/import processes for road freight shipments, ensuring the profitability of our European transport operations.

Key Responsibilities:

  • Transport Route Planning: Plan and coordinate transport routes and daily schedules for Europe, ensuring cost efficiency and profitability.
  • Customer Service: Ensure effective management of customer collections, packing services, and deliveries.
  • Logistics Coordination: Work with customers and office staff to plan routes, schedule delivery times, coordinate drivers, agency drivers, and vehicles.
  • Customs Clearance: Coordinate with customs for clearance and manage customs entry exceptions.
  • Freight Management: Manage EU airfreight and EU road courier shipments.
  • Problem Resolution: Investigate and resolve client/supplier problems and complaints.
  • Shipping Coordination: Coordinate all aspects of shipping fine art and antiques from one destination to another.
  • Communication: Liaise with overseas agents, private collectors, galleries, auction houses, artists, transport companies, and communicate with clients to guide them through the shipping process.
  • Quoting and Coordination: Quote and coordinate both domestic and international shipments.
  • Customer Collections and Deliveries: Arrange customer collections and deliveries, including specialist packing services.
  • Documentation: Prepare, book, and process all documentation involved in transportation, including bills of lading, labelling, timesheets, and detailed condition reports with photos.
  • Invoicing: Ensure invoices are produced on time, month to month or in advance as required.
  • Reporting: Prepare operational reports detailing all work done and comprehensive record keeping, including on our freight management system.
  • Cost Analysis: Produce a cost analysis and reports of jobs and European truck runs.
  • Team Collaboration: Communicate with sales and operations teams throughout the day.

Requirements:

We are looking for a commercially focused and organized individual with a proven track record and knowledge of domestic and European transport operations and planning. You will need to have good geographical knowledge and experience in dealing with high-end clients and goods. Proficiency in Microsoft Office and excellent attention to detail skills are essential, as well as strong interpersonal skills and the ability to communicate effectively with clients and colleagues.