Area Manager

2 months ago


Bristol, Bristol, United Kingdom Loc8me Full time

{"h1": "Branch Manager Job Description at Loc8me", "p": "As a Branch Manager at Loc8me, you will be responsible for leading a team of Lettings Consultants and Asset Managers. Your primary goal will be to ensure the Tenant and Landlord experience is exceptional, while managing all aspects of asset management and lettings performance across the portfolio.", "ul": [{"li": "Develop and maintain great relationships with Landlords, Tenants, and Contractors"}, {"li": "Ensure Tenant and Landlord satisfaction through effective communication and issue resolution"}, {"li": "Manage asset management and lettings performance, including reviewing and auditing reports"}, {"li": "Provide initial and ongoing training to team members"}, {"li": "Review and audit asset management and portfolio performance"}, {"li": "Run compliance reports on a weekly basis"}, {"li": "Manage and support Asset Managers with utility management"}, {"li": "Build and maintain effective working relationships with central teams"}, {"li": "Manage in-tenancy legal notices when required"}, {"li": "Introduce and educate new legislation requirements and HMO licensing to Landlords when required"}, {"li": "Support Asset Managers with investment advice on Landlords\u2019 current and new portfolios"}, {"li": "Handle complaints and resolve issues in a timely and professional manner"}, {"li": "Proactively create and convert new Landlord and investor leads"}, {"li": "Network to create opportunities for business growth"}, {"li": "Manage marketing and advertising of the portfolio"}, {"li": "Manage marketing events alongside Marketing Manager"}, {"li": "Audit Lettings Spreadsheet and branch performance"}, {"li": "Deliver weekly lettings reports to Operations Manager"}, {"li": "Carry out regular Landlord meetings"}, {"li": "Audit inspection process and reports"}, {"li": "Deliver monthly 1-2-1s"}, {"li": "Conduct staff reviews and annual appraisals"}, {"li": "Set Lettings KPIs and review on a monthly basis with Operations Manager"}, {"li": "Review branches\u2019 monthly profit and loss reports with Operations Manager"}, {"li": "Responsible for organizing office compliance, cleaning, and upkeep"}, {"li": "Responsible for office cars, cleaning, organizing MOTs, tax, and repairs"}, {"li": "Responsible for organizing office refreshments"}], "h2": "Essential Skills", "ul": [{"li": "Excellent organizational skills"}, {"li": "Excellent communication skills to provide a high-quality service to all customers"}, {"li": "Ability to see a job through from start to finish"}, {"li": "Experience in Lettings (preferred)"}, {"li": "Self-motivated and able to work on own initiative"}, {"li": "Ability to prioritize workload and work to deadlines"}, {"li": "Flexible and adaptable in approach to work"}], "h2": "Additional Information", "ul": [{"li": "Hours of work: 9am till 5.30pm Monday to Friday & 15 Saturdays per year 10am till 3pm"}, {"li": "Competitive Salary: \u00a332,000-\u00a338,000"}, {"li": "Bonus Scheme"}, {"li": "Driving licence required and personal car preferred"}, {"li": "Property Industry Experience: 3 years required"}, {"li": "ARLA Qualification preferred"}]


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