Senior Technical Delivery Manager

5 days ago

London, Greater London, United Kingdom RAPP Full time
Job Title: Senior Technical Delivery Manager

About the Role:

We are seeking a highly experienced Senior Technical Delivery Manager to join our team at RAPP. As a key member of our delivery team, you will be responsible for overseeing the delivery of our content analytics service, ensuring that it is delivered on time, within budget, and to the required quality standards.

Key Responsibilities:

  • Lead the delivery of our content analytics service, working closely with our product management, software engineering, data science, and project management teams.
  • Develop and maintain a detailed backlog of cross-disciplinary tasks required to achieve the solution and desired outcomes, including effort by role, key dependencies, and sequencing.
  • Manage the delivery of the overall roadmap, ensuring that initiatives and projects are delivered on time and to specification.
  • Work closely with our engineering leads to surface tech debt, including preventive maintenance, and ensure that this work is present and properly prioritized in the backlog.
  • Interface with clients and business stakeholders to share progress regularly and surface risks, issues, and mitigation plans.
  • Embrace an AGILE and LEAN methodology and own the key ceremonies (planning, review, retrospectives, etc.).
  • Be accountable for the quality of the solution delivered.
  • Work with our engineering leads and product management to design and implement deployment processes that minimize downtime and impact on customers.
  • Carry out effective release planning with the Product Manager and leads.
  • Become the delivery SME for the content analytics service, supporting and mentoring the technical project management team.

Requirements:

  • 10+ years of technology experience, with 5+ years working in Marketing Technology.
  • Strong experience in Technical/Functional design and Solutions Architecture.
  • Experience with working with data science methodologies and approaches.
  • Experience with delivery of strategic analytics project working with complex datasets.
  • Experience with Software Development Lifecycle.
  • Experience working with offshore teams.
  • Demonstrated experience leveraging project management software solutions to manage both waterfall and agile projects (Workfront, Atlassian, MS Project, Smartsheet or similar).
  • Demonstrated experience of working with Marketing Technology solutions with a focus on data solutions.
  • Experience working with Cloud Platforms AWS, Azure or GCP, and associated key concepts such as Cloud-First applications and Infrastructure as Code.
  • Fully client-facing and willing to problem-solve with clients, and internal teams.
  • Capable of leading and running effective technical work-sessions with clients.
  • Solutions-oriented, collaborative, and with great people skills.
  • Detail-oriented, organized, and with the ability to meet deadlines while working several workstreams simultaneously.
  • A self-driven individual with the capability and spirit to build/manage a team.
  • Preferably with a certification and experience with AGILE Scrum.

About RAPP:

We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology, and creative smarts to make meaningful connections with every single person a brand knows.

We encourage people of all races, ethnicities, backgrounds, sexual orientations, gender identities, life stages, and abilities to apply. RAPP is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process – or after you've joined us – please let us know.

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