Customer Experience Associate

2 months ago


Bracknell, Bracknell Forest, United Kingdom Gravity Recruit Full time

Job Summary:

Gravity Recruit is seeking a highly skilled Customer Service Advisor to join our team in Bracknell. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service while driving sales growth for the company.

Main Responsibilities:

  • Contribute to the achievement of the store's financial targets by identifying and quantifying potential opportunities for increasing occupancy and revenue.
  • Respond effectively to the diverse needs of each customer, ensuring a high level of satisfaction and loyalty.
  • Ensure the store presents itself to a high standard of cleanliness and maintain a safe working environment for customers and staff alike.
  • Comply consistently with all company procedures and policies.

Benefits:

  • An excellent career in a fast-growing business with opportunities for professional growth and development.
  • A comprehensive training and mentoring program to support your career progression.
  • A bi-annual store bonus scheme to recognize and reward your contributions.
  • Company sick pay and access to exclusive perks via Perkbox membership.
  • Long service recognition and 20 days holiday per year plus bank holidays.


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