Customer Experience Associate
2 months ago
Job Summary:
Gravity Recruit is seeking a highly skilled Customer Service Advisor to join our team in Bracknell. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service while driving sales growth for the company.
Main Responsibilities:
- Contribute to the achievement of the store's financial targets by identifying and quantifying potential opportunities for increasing occupancy and revenue.
- Respond effectively to the diverse needs of each customer, ensuring a high level of satisfaction and loyalty.
- Ensure the store presents itself to a high standard of cleanliness and maintain a safe working environment for customers and staff alike.
- Comply consistently with all company procedures and policies.
Benefits:
- An excellent career in a fast-growing business with opportunities for professional growth and development.
- A comprehensive training and mentoring program to support your career progression.
- A bi-annual store bonus scheme to recognize and reward your contributions.
- Company sick pay and access to exclusive perks via Perkbox membership.
- Long service recognition and 20 days holiday per year plus bank holidays.
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