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Warranty Support Technician

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

Company Overview: Ideal Personnel & Recruitment Solutions Limited is a leading provider of products tailored for outdoor recreational activities.

Position Summary: We are currently seeking a skilled Warranty Support Technician to enhance our dedicated team.

Key Responsibilities:

  • Ensure the Warranty department consistently meets and surpasses performance benchmarks and customer satisfaction regarding returned warranty products.
  • Manage the return process of warranty items to various manufacturers while adhering to their specific return policies.
  • Address and resolve all customer complaints and issues in a timely and effective manner.

Qualifications: Candidates should ideally possess qualifications equivalent to Cytech Level 1 or 2.

Join us in delivering exceptional service and support to our valued customers.