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Account Director

2 months ago

Bradford, Bradford, United Kingdom Kings Security Full time
Job Summary

Kings Security is seeking a highly skilled and experienced Account Director to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our clients, driving business growth, and ensuring seamless account management.

Key Responsibilities
  • Account Development: Develop and implement annual account management and sales plans for each client within your portfolio, with objectives provided.
  • Client Relationship Building: Maintain regular contact and build strong relationships with key stakeholders within client organizations through visits and communications.
  • Industry Knowledge: Stay abreast of industry trends, emerging technologies, and competitive landscape.
  • Record Keeping: Keep detailed electronic records for each account, including sales plans, pricing details, contracts, product ranges, forecasts, and quarterly strategic client plans, and present updates to the Director of Group Solutions and Managing Director.
  • Process Adherence: Ensure adherence to company processes and regulations, consistently updating them as needed.
  • Action Planning: Prepare and execute action plans in alignment with the company's code of ethics.
  • Contract Negotiations: Collaborate with the Managing Director on contract negotiations and renewals in conjunction with Director of Group Solutions.
  • Performance Analysis: Work with your team to conduct weekly, monthly, and quarterly performance analyses and monthly service review packs. Lead the monthly, quarterly, and annual service performance review meeting and any other ad hoc meetings.
  • Cross-Selling Opportunities: Maximise business potential by promoting cross-selling opportunities and driving growth in recurring revenue through networking and relationship building.
  • Support to Managing Director: Provide support to the Managing Director as needed.
  • Final Account Queries: Address and resolve final account queries upon contract completion, ensuring successful invoice payments and supporting the credit control team with any issues.
  • Performance Reports: Deliver monthly performance and target reports to the Director of Group Solutions, covering sales, KPIs, client review meetings, debtors, and SLAs.
  • Reporting and Coordination: Coordinate with various departments to produce timely reports on deadlines, costs, and customer requirements.
  • Customer Concerns:
  • Value Proposition: Effectively communicate the value proposition of our security solutions to clients.
Requirements
  • Essential Requirements: Security-related Account Director experience, account development and building relationships, capable of working with senior client directors, excellent communication, negotiation, and presentation skills, being proficient, analytical, self-motivated, energetic, and positive, excellent verbal and written skills, excellent computer skills, organized and good planning skills, confident, credible, persuasive, and tenacious, flexible, and willing to travel.
  • Desirable Requirements: Min 3 years Security Account Management experience, technical knowledge on security and fire systems.
Benefits
  • Supportive and Collaborative Environment: Work in a dynamic and supportive team environment.
  • Company Car or Car Allowance: Enjoy the use of a company car or car allowance.
  • Company Healthcare Plan: Receive comprehensive company healthcare coverage.
  • Company Pension: Participate in a company pension scheme.
  • Life Insurance: Enjoy life insurance coverage.
  • Holiday Entitlement: Enjoy 25 days holiday plus Bank Holidays.
  • Development Opportunities: Access to training and development opportunities.
  • Referral Scheme: Participate in a referral scheme.
  • Employee Recognition Scheme: Receive recognition for your contributions.
  • Employee Benefits Programme: Enjoy a range of employee benefits, including shopping vouchers and discounts.
  • Cycle to Work Scheme: Participate in a cycle to work scheme.
  • Wagestream: Access to your wages through our financial wellbeing tool.