Aftersales Applications Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verso Recruitment Group Full time
Unlock Your Potential in Healthcare

Join Verso Recruitment Group in our mission to revolutionize the healthcare industry. As an Aftersales Applications Engineer, you will play a pivotal role in shaping the future of healthcare by working on cutting-edge projects.

About the Role
  • Ensure product data is up-to-date and functionalities meet intended purposes.
  • Support distributors and build strong relationships through technical support and presentations at exhibitions, workshops, seminars, and trade shows.
  • Deliver comprehensive product training and guidance, both online and in person.
  • Provide analytical data to support product management, engineering, and project teams.
  • Travel internationally (4-6 times per year) to support global distributors.
  • Meet or exceed unit sales performance and customer experience KPIs.
Requirements
  • A degree or higher in Electrical Engineering or a related field.
  • Experience in biomedical or clinical engineering is a plus.
  • Background in product lifecycle management and first/second-line product support is desirable.
  • Exceptional organisational, prioritisation, and data analysis skills.
  • Proficiency in MS Office and the ability to work under pressure and meet tight deadlines.


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