Cloud Operations Director

2 months ago


London, Greater London, United Kingdom UnitedHealth Group Full time
About the Role

UnitedHealth Group is a global leader in healthcare, and we're seeking a highly skilled Director of Cloud Operations to join our team. As a key member of our organization, you will be responsible for ensuring the reliability, security, and efficiency of our Enterprise Imaging cloud solutions.

Key Responsibilities
  • Lead and mentor a team of cloud engineers and SREs to achieve strategic goals and objectives.
  • Ensure cloud environments and application reliability, performance, and compliance.
  • Develop and implement effective cloud infrastructure, services, and applications monitoring and emergency alerting.
  • Plan, implement, monitor, and test systems and procedures for Business Continuity and Disaster Recovery (BCDR).
  • Drive and implement automated operations, utilizing continuous delivery toolsets.
  • Ensure secure and managed access to production and staging environments.
  • Collaborate with operational teams to define SLAs, align on processes, tools, and procedures, and ensure compliance with medical device, privacy, and security regulations.
  • Forecast and monitor cloud resources utilization and associated cost.
Requirements
  • Excellent leadership and management skills, with a focus on mentoring, motivating, and driving a large team to success.
  • Exceptional critical and analytical thinking skills, with the ability to decompose complex problems, prioritize issues, and implement sensible solutions.
  • Proficient experience managing outages, customer escalations, crisis management, and other similar circumstances.
  • Understanding of cybersecurity methodology, including threat modeling, security risk analysis, and vulnerability management.
  • Proven experience in software development and design, with a strong knowledge of cloud infrastructure, including compute, networking, storage, and other cloud services.
  • Strong knowledge of IT infrastructure, including switches, routers, firewalls, VPNs, IDS, IPS, Proxy, etc.
  • Proficient with DevOps tools and environments, such as Jenkins, Git, GitLab, Ansible, Terraform, or similar.
  • Excellent communication and presentation skills.
Preferred Qualifications
  • Proficient with development and scripting languages, such as Go, C#, Java, JavaScript, Python, PowerShell, Bash, or similar.
  • Experience with centralized logging services, such as StackDriver, ELK, DataDog, Splunk.
  • Experience with monitoring tools, like StackDriver, NewRelic, Graphite, Nagios, Zabbix.
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health, which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. UnitedHealth Group. All rights reserved.



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