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Healthcare Facilitator
2 months ago
We are a dynamic and innovative healthcare organization dedicated to providing exceptional patient care and services. Our team is passionate about making a positive impact in the lives of our patients and the community we serve.
Job SummaryWe are seeking a highly skilled and compassionate Healthcare Facilitator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth delivery of patient care and services.
Key Responsibilities- Link between Clinicians and Clinical Correspondence: You will act as the primary point of contact for clinicians and clinical correspondence, ensuring that all documentation is accurately scanned, coded, and matched using our electronic patient record system.
- Front-line Interface between Patients and the Practice: You will provide exceptional patient communication, issuing prescriptions and responding to patient inquiries in a professional and courteous manner.
- Facilitate Preventative Healthcare: You will work closely with clinical and administrative colleagues to deliver preventative healthcare services to our patient population.
- Liaise with Patients and Care Facilitate Enquiries: You will provide support and guidance to patients and their families, ensuring that their healthcare needs are met and their concerns are addressed.
- Qualifications: GCSE grade A to C in English and Maths
- Experience: Essential experience working with members of the public, using IT, and possessing stellar communication and interpersonal skills. A team player with a dash of independence is also essential.
- Desirable: Experience working in Primary Care or a healthcare setting, and experience using a patient clinical system such as SystemOne.
- NHS Pension: We offer a competitive NHS pension scheme with a 14.38% employer contribution.
- Annual Leave: You will receive 6 weeks annual leave plus bank holidays.
- Training and Development: We are committed to supporting your professional development and offer regular training and development opportunities.
- Well-being Initiatives: We prioritize the well-being of our staff and offer monthly well-being staff and team building events, a staff well-being room, and an outside garden space with a vegetable patch.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
