Business Operations Lead

2 months ago

Thetford, Norfolk, United Kingdom Jupiter Recruitment Full time

Job Summary:

Jupiter Recruitment is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for ensuring the smooth operation of our care services, managing our branches, and driving business growth.

Key Responsibilities:

  • Develop and maintain relationships with key stakeholders to drive business growth and ensure excellent customer service.
  • Lead and manage sales and business development activities to achieve business objectives.
  • Ensure effective recruitment management to ensure all services are fully resourced.
  • Conduct regular audits to ensure financial and operational processes are implemented effectively.
  • Provide coaching and development opportunities to branch managers to enhance their business areas and skills.

Requirements:

  • Proven experience in managing operations in a care home or similar healthcare setting.
  • Excellent people management skills with the ability to motivate and inspire staff to deliver exceptional service.
  • Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
  • Strong communication and interpersonal skills with the ability to build relationships with diverse stakeholders.
  • Ability to analyse data and make informed decisions to achieve business objectives.
  • Knowledge of best practices in quality care and environment for elderly residents.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Hold a full UK driving licence.

What We Offer:

  • Excellent salary up to £60,000 per annum.
  • Annual performance-related pay.
  • Comprehensive induction programme.
  • Career development opportunities from a fast-growing group.
  • Generous holiday allowance.
  • Private medical cover.
  • Generous pension contribution.

Language Code: en-US

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