Accommodation Office Team Leader
17 hours ago
At Greene King, we're passionate about creating a warm and welcoming atmosphere in our pubs. As a Team Leader in our Accommodation Office, you'll play a vital role in ensuring our customers receive exceptional service and have a memorable experience every time they visit.
Your Key Responsibilities- Lead by example, setting the standard for excellent customer service and team performance.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, ensuring everything runs smoothly and efficiently.
- Maintain a safe, legal, and clean environment, addressing any issues promptly and safely.
- A great eye for detail, ensuring every customer interaction is positive and memorable.
- A role model for the team, demonstrating excellent service skills and a warm welcome for every customer.
- The ability to think on your feet, adapting to challenges and ensuring a seamless customer experience.
- A positive attitude and a willingness to be a team player, supporting your colleagues to achieve our goals.
- A competitive salary and pension contribution.
- The opportunity to further your career across our well-known brands, with training and development at every level.
- Discounts on food and drink for you and your loved ones, as well as retail discounts and more.
We're committed to supporting our team's well-being and success, offering a range of benefits and rewards to help you thrive in your role.
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