Accommodation Office Team Leader

17 hours ago


Liverpool, Liverpool, United Kingdom greene king Full time
{"title": "Team Leader - Accommodation Office", "description": "Be a Part of Our Community

At Greene King, we're passionate about creating a warm and welcoming atmosphere in our pubs. As a Team Leader in our Accommodation Office, you'll play a vital role in ensuring our customers receive exceptional service and have a memorable experience every time they visit.

Your Key Responsibilities
  • Lead by example, setting the standard for excellent customer service and team performance.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, ensuring everything runs smoothly and efficiently.
  • Maintain a safe, legal, and clean environment, addressing any issues promptly and safely.
What We're Looking For
  • A great eye for detail, ensuring every customer interaction is positive and memorable.
  • A role model for the team, demonstrating excellent service skills and a warm welcome for every customer.
  • The ability to think on your feet, adapting to challenges and ensuring a seamless customer experience.
  • A positive attitude and a willingness to be a team player, supporting your colleagues to achieve our goals.
What We Offer
  • A competitive salary and pension contribution.
  • The opportunity to further your career across our well-known brands, with training and development at every level.
  • Discounts on food and drink for you and your loved ones, as well as retail discounts and more.

We're committed to supporting our team's well-being and success, offering a range of benefits and rewards to help you thrive in your role.

", "lang_code": "en"}

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