Front Desk Representative
2 months ago
We are seeking a highly skilled and enthusiastic Front Desk Agent to join our exceptional front office team at The Standard in London. As a key member of our team, you will be responsible for providing an unparalleled level of hospitality to our guests, ensuring seamless arrivals and departures, and delivering extensive reception services.
Key Responsibilities- Provide exceptional customer service to guests, responding to their queries and addressing their needs in a timely and professional manner.
- Manage the front desk operations, including check-in, check-out, and room assignments, ensuring accuracy and efficiency.
- Assist guests with their queries and unexpressed wishes, creating an environment that delights, excites, and surprises them.
- Be the go-to person for information about hotel services and the vibrant city of London, providing recommendations and insights to enhance the guest experience.
- Work collaboratively with the front office team to ensure seamless communication and coordination of guest services.
- Handle administrative tasks, such as processing payments, handling guest complaints, and maintaining accurate records.
- Proven background in a customer-facing role, ideally in a 'lifestyle' or boutique hotel or similar hospitality venue.
- Flexibility with working hours, including shifts, evenings, nights, and weekends.
- Exceptional administrative and organizational skills with great attention to detail.
- Fluency in English is essential; additional languages are a plus.
- Experience with Opera PMS is beneficial, however full training will be given.
- Highly social, motivated, and proactive; professionalism and positivity in all interactions.
- Ability to multi-task and thrive in a high-volume, high-energy environment.
- Accommodation Service Charge
- Prorata - 28 Days Holiday, rising to 33 Days with service
- Meals on Duty
- Pension Scheme
- Life Assurance (4 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Worldwide Travel Discounts via The Standard Advantage platform
- Employee & Family Rates across all Standard and Bunkhouse properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme & subsidised training
- Season Ticket Loan & Bike 2 Work Scheme
- Social Committee with regular monthly social activities
-
Front Desk Representative
7 days ago
London, Greater London, United Kingdom The Standard Hotel Full timeFront Desk RepresentativeThe Standard Hotel is seeking a Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Your RoleAs a Front Desk Representative, you will be responsible for:Providing warm and welcoming...
-
Front Desk Representative
2 days ago
London, Greater London, United Kingdom Royal Mail Full timeAt our company, we are seeking a skilled and friendly Front Desk Representative to join our team. As a key member of our front office team, you will be responsible for greeting clients, answering phone calls, and providing exceptional customer service.Key responsibilities:Provide excellent customer service to clientsManage front desk operationsAnswer phone...
-
Front Desk Coordinator
3 weeks ago
London, Greater London, United Kingdom Front Recruitment Full timeJob Title: Receptionist/AdministratorJob Summary: We are seeking a highly skilled and experienced Receptionist/Administrator to join our team at Front Recruitment. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Front Desk Duties:Manage...
-
Front Desk Coordinator
3 weeks ago
London, Greater London, United Kingdom Front Recruitment Full timeJob Title: Receptionist/AdministratorJob Summary: We are seeking a highly skilled and experienced Receptionist/Administrator to join our team at Front Recruitment. As the first point of contact for clients and visitors, you will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Front Desk Duties:Manage...
-
Customer Service Representative
1 week ago
London, Greater London, United Kingdom Genting Casinos Full timeCustomer Service Representative - Front DeskWe are seeking a skilled Customer Service Representative to join our front desk team. As a key point of contact for our guests, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Meet and greet all visitors in a professional and courteous manner.Provide outstanding...
-
Front Desk Representative
2 weeks ago
London, Greater London, United Kingdom Hyde Full timeFront Desk AgentWe're seeking a charismatic and efficient Front Desk Agent to join our pre-opening team at Hyde London City. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, ensuring seamless interactions, and maintaining a positive atmosphere.Key Responsibilities:Provide personalized service to guests,...
-
Front Desk Representative
2 weeks ago
London, Greater London, United Kingdom Hyde Full timeFront Desk AgentWe're seeking a charismatic and efficient Front Desk Agent to join our pre-opening team at Hyde London City. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, ensuring seamless interactions, and maintaining a positive atmosphere.Key Responsibilities:Provide personalized service to guests,...
-
Front Desk Representative
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeFront Desk AgentWe are seeking a friendly and helpful Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to all guests, ensuring they feel valued and...
-
Front Desk Representative
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeFront Desk AgentWe are seeking a friendly and helpful Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key Responsibilities:Provide exceptional customer service to all guests, ensuring they feel valued and...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Standard International Management, LLC. Full timeJoin Our Team as a Night Front Desk AgentWe are seeking a highly skilled and customer-focused Night Front Desk Agent to join our exceptional front office team at The Standard, London. As a Night Front Desk Agent, you will be responsible for providing our guests with an unparalleled level of hospitality, from a seamless arrival and departure experience to...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Standard International Management, LLC. Full timeJoin Our Team as a Night Front Desk AgentWe are seeking a highly skilled and customer-focused Night Front Desk Agent to join our exceptional front office team at The Standard, London. As a Night Front Desk Agent, you will be responsible for providing our guests with an unparalleled level of hospitality, from a seamless arrival and departure experience to...
-
Front Desk Representative
2 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for all visitors.Key...
-
Front Desk Representative
2 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for all visitors.Key...
-
Front Desk Coordinator
3 weeks ago
London, Greater London, United Kingdom Front of House Recruitment Full timeWe are seeking a highly skilled and professional Receptionist to join our team at a prestigious boutique law firm in London. As the first point of contact, you will play a key role in creating a positive impression of the firm.The ideal candidate will have a personable and welcoming demeanor, with excellent communication and administrative skills. You will...
-
Front Desk Coordinator
3 weeks ago
London, Greater London, United Kingdom Front of House Recruitment Full timeWe are seeking a highly skilled and professional Receptionist to join our team at a prestigious boutique law firm in London. As the first point of contact, you will play a key role in creating a positive impression of the firm.The ideal candidate will have a personable and welcoming demeanor, with excellent communication and administrative skills. You will...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for all visitors.Key...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Hyde London City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for all visitors.Key...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Standard International Management, LLC. Full timeJoin Our Team as a Night Front Desk AgentWe are seeking a highly skilled and customer-focused Night Front Desk Agent to join our exceptional front office team at The Standard, London. As a Night Front Desk Agent, you will be responsible for providing unparalleled levels of hospitality to our guests, ensuring a seamless arrival and departure experience, and...
-
Front Desk Representative
1 month ago
London, Greater London, United Kingdom Standard International Management, LLC. Full timeJoin Our Team as a Night Front Desk AgentWe are seeking a highly skilled and customer-focused Night Front Desk Agent to join our exceptional front office team at The Standard, London. As a Night Front Desk Agent, you will be responsible for providing unparalleled levels of hospitality to our guests, ensuring a seamless arrival and departure experience, and...
-
Front Desk Representative
4 weeks ago
London, Greater London, United Kingdom Standard International Management, LLC. Full timeJoin Our Team as a Night Front Desk AgentWe are seeking a highly skilled and customer-focused Night Front Desk Agent to join our team at The Standard, London. As a Night Front Desk Agent, you will be responsible for providing exceptional hospitality to our guests, ensuring a seamless arrival and departure experience, and delivering unparalleled levels of...
