Windows Support Specialist
22 hours ago
We are seeking an experienced Service Desk Engineer to join our team at Datcom. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients.
Key Responsibilities:
- Provide remote support to clients via phone, email, and chat
- Answer and resolve technical issues promptly and efficiently
- Escalate complex issues to senior engineers as needed
- Collaborate with project teams to resolve technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
Requirements:
- Up-to-date Microsoft certifications
- Experience with Windows Desktop support, Server support, and maintenance
- Active Directory administration and Group Policy administration
- Microsoft 365 and Microsoft Azure support and maintenance
- Microsoft Endpoint Manager and VMware vSphere and Horizon
- Network support on routers, switches, firewalls, and other networked devices
- Software support for end-user applications
- PowerShell scripting
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role.
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