Windows Support Specialist

22 hours ago


Grantham, Lincolnshire, United Kingdom Datcom Full time
Service Desk Engineer

We are seeking an experienced Service Desk Engineer to join our team at Datcom. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients.

Key Responsibilities:

  • Provide remote support to clients via phone, email, and chat
  • Answer and resolve technical issues promptly and efficiently
  • Escalate complex issues to senior engineers as needed
  • Collaborate with project teams to resolve technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends

Requirements:

  • Up-to-date Microsoft certifications
  • Experience with Windows Desktop support, Server support, and maintenance
  • Active Directory administration and Group Policy administration
  • Microsoft 365 and Microsoft Azure support and maintenance
  • Microsoft Endpoint Manager and VMware vSphere and Horizon
  • Network support on routers, switches, firewalls, and other networked devices
  • Software support for end-user applications
  • PowerShell scripting

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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