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Customer Service Representative
2 months ago
{"title": "Customer Service Administrator", "description": "At Insight Select Ltd, we are seeking a skilled Customer Service Administrator to join our team in Whitstable. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities:**
* Process customer orders with accuracy and efficiency
* Liaise with customers via phone and email to resolve queries and concerns
* Assist with shipping information and logistics
* Maintain accurate records and keep systems up to date
* Utilize company and customer shipping portals to book freight collections and monitor deliveries
* Provide general administrative support to the team
**Ideal Candidate:**
* Previous customer service experience
* Strong communication skills, both written and verbal
* Proficient in IT skills, including Word, Excel, and Outlook
* Ability to work under pressure and meet deadlines
* Ability to work independently and as part of a team
**Benefits:**
* Competitive salary up to £25,000 depending on experience
* 25 days annual leave
* Pension scheme
* Team events
* Virtual GP
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.", "lang_code": "en"}
