Systems Support Specialist

2 weeks ago


Willerby, North Yorkshire, United Kingdom Quickline Communications Full time
Job Overview

We're Quickline Communications, a leading provider of high-speed internet services. Our mission is to deliver exceptional online experiences to our customers, and we're seeking a skilled Systems 1st Line Engineer to join our team.

Key Responsibilities
  • Provide first-line technical support for our network infrastructure and systems.
  • Collaborate with our network operations team to identify and resolve technical issues.
  • Develop and maintain documentation for our technical processes and procedures.
  • Participate in on-call rotations to ensure 24/7 support for our customers.
Requirements
  • Strong understanding of network protocols and systems.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Strong communication and customer service skills.
What We Offer

As a Systems 1st Line Engineer at Quickline Communications, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional online experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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