Business Systems Analyst

7 days ago

Northwood, Greater London, United Kingdom NatWest Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at NatWest. As a Business Systems Analyst, you will play a critical role in supporting the bank's efforts to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs.

You will be working in a vibrant, forward-looking team and helping us to shape the future of our business. This is a great opportunity to hit the ground running, take advantage of our development opportunities, and advance your career.

Key Responsibilities
  • Produce business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy.
  • Build, manage, and maintain positive working relationships with stakeholders and third-party suppliers across multiple franchises and functions.
  • Support others to articulate ideas and requirements in the format required by the team, such as use cases, user journeys, user stories, and illustrations.
  • Capture, validate, and document business and system requirements, ensuring they align with key strategic principles.
  • Interact with customers, key stakeholders, and the team to obtain and document functional and non-functional needs.
  • Analyze existing system documentation to summarize existing system functionality as it relates to the work at hand.
  • Support the identification of team priorities based on feedback from customers, key stakeholders, and the team.
Requirements
  • Good understanding of Agile values, principles, and methodologies with experience working within an Agile environment.
  • Hold an appropriate business analyst certification.
  • Good knowledge and experience in payments, including Swift Messaging, ISO 20022, Payment schemes CHAPS, Target2, CBPR+, SEPA, Faster Payments, and BACS.
  • Prior experience working on projects involving Cloud (AWS, Azure, or GCP), Microservices, Web Application, Java, and DevOps toolset including JIRA and Confluence.
  • Experience with wireframing or working with UI-based applications.
  • Experience applying business analysis tools and techniques.
  • Good communication skills, with the ability to communicate complex technical concepts clearly to peers and management-level colleagues.
  • Good collaboration and stakeholder management skills.

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