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Technical Support Manager Overhead Lines Specialist
4 weeks ago
Morgan Sindall Infrastructure is a leading provider of national construction and infrastructure services to private and public sector customers across a comprehensive range of markets.
The RoleWe are seeking a Technical Support Manager to join our Energy business, specifically within the Overhead Lines department. As a Technical Support Manager, you will work as part of the technical support team, supporting the pre-construction, training, resourcing and methodology departments.
Responsibilities- Provide technical support and insight to our tender teams, ensuring they have the necessary information to deliver successful projects.
- Work with the management team to develop and maintain a suite of Construction Work Instructions, ensuring they are communicated effectively to project teams.
- Maintain a digital library of Construction Work Instructions, ensuring they are up-to-date and easily accessible.
- Assist the training department in ensuring the correct competencies are in place for our skilled workforce, identifying gaps and arranging necessary training to ensure full compliance with company and client procedures.
- Carry out on-site competency assessments of our workforce to keep competence up-to-date, ensuring they have the necessary skills to deliver projects safely and efficiently.
- Support the Management Team in the development and maintenance of a competency framework for our workforce, ensuring it is aligned with company and client expectations.
- Carry out on-site audits on live schemes to ensure compliance with legislation and company procedures, identifying areas for improvement and implementing changes as necessary.
- Provide coaching and support to project teams on competency and Work Instructions as required, ensuring they have the necessary knowledge and skills to deliver projects successfully.
- Support in the review and update of company procedures aligned to client expectations, ensuring they are effective and efficient.
- CITB Site Management or equivalent Electrical qualification.
- NVQ Management Level 3 or equivalent (preferable or working towards).
- CSCS Accreditation.
- Generous holiday entitlement with the option to buy five days.
- Flexible and adaptable working.
- Family-friendly policies and work/life approach.
- Mentoring programmes and continuous learning support.
- Contributory pension scheme.
- Annual bonus scheme.
- Recognition scheme and long service awards.
- Car scheme and Private Medical Insurance (if applicable to role).
We also provide the option to participate in our share-save scheme; discounts including cycle to work and gym membership; a support and advice service for colleagues and their families, and more.
