Senior Cloud Infrastructure Specialist
6 days ago
Job Summary
We are seeking a highly skilled Senior Cloud Infrastructure Specialist to join our team at Cloud Decisions. As a Senior Cloud Infrastructure Specialist, you will be responsible for managing and resolving complex customer issues related to Azure cloud services and VMware private cloud.
Key Responsibilities
- Manage and resolve complex customer issues related to Azure cloud services and VMware private cloud.
- Provide support across all Microsoft enterprise services (Windows Server, AD) and the full Microsoft 365 stack.
- Manage security solutions, including Azure Sentinel, Microsoft Defender, and CVE vulnerabilities.
- Support and manage customer edge firewall products, such as Azure Firewall and FortiGate.
- Collaborate with internal teams to implement enhancements that meet client requirements.
- Optimize infrastructure for cost efficiency, security, and performance.
- Develop and maintain technical documentation, including diagrams and procedures.
- Report performance metrics and risk assessments to senior management.
- Manage and forecast budgets related to infrastructure.
- Ensure service delivery meets performance targets.
Requirements
- Experience working in an MSP environment.
- Solid understanding and experience with Azure IaaS/PaaS services.
- Strong skills in core infrastructure inc Active Directory, Microsoft Server and VMware.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Azure certifications (AZ104, specialist/senior certificates) or working towards them.
- Familiarity with scripting/automation tools is a plus.
- Knowledge of cybersecurity best practices.
About Us
Cloud Decisions is a leading provider of cloud-based solutions and services. We are committed to delivering exceptional results for our clients and providing a collaborative and supportive work environment for our team members.
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