Third Party Property Damage Claims Specialist
2 weeks ago
We are seeking a highly skilled Third Party Property Damage Claims Specialist to join our team at Hastings Direct. As a key member of our claims team, you will be responsible for investigating and resolving third-party property damage claims in a fair and accurate manner.
Key Responsibilities- Investigate and assess third-party property damage claims, gathering relevant information and evidence.
- Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
- Analyze policy documentation to determine coverage and applicability.
- Evaluate liability and quantum to determine accurate settlement amounts.
- Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
- Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
- Keep accurate and up-to-date records of claims activities using the company's systems.
- Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
- Strong analytical skills to assess claims and determine liability and settlement amounts.
- Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
- Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
- A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
- Proficiency in using computer systems and relevant software applications.
- A commitment to delivering exceptional customer service and representing our values.
- A competitive salary based on experience.
- A flexible and hybrid working approach, with the option to work from home and in the office.
- A comprehensive benefits package, including a 4Cs performance bonus, life assurance cover, income protection, and pension contribution match.
- Access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, and discounted and free onsite facilities.
- A range of wellbeing resources, including a mental health app, colleague assistance programme, and dedicated team to support mental health.
- 25 days annual leave, with the option to buy or sell one of your contracted weeks.
Hastings Direct is a digital insurance provider with a strong commitment to customer service and community involvement. We are proud to offer a range of insurance products and services to our customers, and we are dedicated to delivering good outcomes for every customer, every time.
We are an equal opportunities employer and welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
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