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    {"title": "Starbucks Shift Supervisor", "subtitle": "Lead and Inspire a Team", "content": "About the Role:We are seeking a dedicated Shift Supervisor to join our Starbucks Store team. As a key member of our leadership team, you will be responsible for managing the store when the Manager is not present, ensuring seamless operations and exceptional customer...


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Starbucks Shift Supervisor

2 months ago


Peterborough, Peterborough, United Kingdom EG Group Full time
Job Description:

Role: Starbucks Shift Supervisor

Location: Alwalton, PE7 3UG

Hours: Part-Time - 8 Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

Job Summary:

We are seeking a dedicated and experienced Shift Supervisor to join our team at EG Group's Starbucks store in Alwalton. As a Shift Supervisor, you will be responsible for leading and motivating a team of baristas and store staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless operations and customer satisfaction.
  • Lead and engage the team to promote sales, increase profitability, and maintain high standards of store cleanliness and customer service.
  • Assist with beverage preparation, serving customers, and maintaining a positive store environment.
  • Collaborate with the Manager to develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Monitor and control store expenses, ensuring compliance with company policies and procedures.
  • Provide coaching and feedback to team members to improve performance and achieve goals.

Requirements:

  • Previous supervisory experience in a retail or hospitality environment.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.
  • Strong customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work flexible hours, including evenings and weekends.

Benefits:

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world