Sales and Operations Manager
2 months ago
Job Summary
Nuffield Health is seeking a highly motivated and experienced Duty Manager/Sales to join our team. As a key member of our fitness and wellbeing club, you will be responsible for the smooth running of the club, including opening and closing procedures, health and safety, and customer service.
Key Responsibilities
- Manage the day-to-day operations of the fitness and wellbeing club, ensuring a high level of customer satisfaction and service.
- Develop and implement sales strategies to drive revenue growth and increase membership sales.
- Build and maintain strong relationships with customers, members, and local businesses to promote the club and its services.
- Oversee the health and safety of the club, including risk assessments and incident reporting.
- Lead and motivate the team to achieve sales targets and provide excellent customer service.
- Stay up-to-date with industry trends and best practices to continuously improve the club's operations and services.
Requirements
- Proven sales and customer service experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Knowledge of health and safety procedures and protocols.
What We Offer
Nuffield Health offers a competitive salary and benefits package, including gym membership, private healthcare, and lifestyle and financial wellbeing benefits. We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.
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