Lettings Professional

1 week ago


Harpenden, Hertfordshire, United Kingdom Property Personnel Full time
Job Description

Job Title: Lettings Administrator

Location: Harpenden & Rickmansworth

Job Type: Full-time

Salary: £28-29k per annum

About the Role:

We are seeking a highly organized and detail-oriented Lettings Administrator to join our team at Property Personnel. As a Lettings Administrator, you will be responsible for ensuring that landlords and tenants receive exceptional customer service from start to finish.

Key Responsibilities:

  • Client Onboarding: Onboard new clients and ensure compliance standards are maintained.
  • Document Management: Send out paperwork to landlords and manage the creation and updating of property details on our company systems.
  • Marketing and Promotion: Create and update office marketing materials, such as window cards, and prepare marketing materials to promote the department to new clients, properties, and brand.
  • Customer Service: Meet and greet visitors, deal with incoming enquiries, and provide excellent written and communication skills.
  • Financial Management: Manage incoming invoices and arrange for payment.

Requirements:

  • Experience: Property administration experience is essential.
  • Skills: Strong administration skills, excellent IT skills, including Excel, PowerPoint, Word, and the ability to multi-task.
  • Personal Qualities: Excellent written and communication skills, ability to work effectively in a fast-paced environment, and strong organizational skills.
  • Location: Must live within an easy commute of both Harpenden and Rickmansworth.

What We Offer:

We offer a competitive salary of £28-29k per annum, plus an annual discretionary bonus. Benefits include 25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance, discount portal, and more.


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