Estate Agency Branch Manager

1 week ago

Diss, Norfolk, United Kingdom The Recruitment Experts Full time
About the Role

We are seeking a highly motivated and experienced Estate Agency Branch Manager to lead our successful team in Diss, Norfolk. As a key member of our team, you will be responsible for overseeing the daily operations of our estate agency branch, ensuring smooth and efficient processes.

Key Responsibilities
  • Branch Leadership: Lead and manage the daily operations of the estate agency branch, ensuring a high standard of service and excellent customer experience.
  • Sales Target Setting: Set and monitor sales targets for the team, motivating and supporting staff to achieve goals and exceed performance expectations.
  • Business Development: Drive business development initiatives, generating leads, securing new listings, and increasing market share in the local area.
  • Client Relationships: Manage client relationships, ensuring excellent customer service and acting as the primary point of contact for key clients.
  • Market Analysis: Monitor market trends and competitor activity, providing insights and adapting strategies to maintain a competitive edge.
  • Compliance: Ensure compliance with all relevant property laws, regulations, and company policies.
  • Staff Management: Oversee staff recruitment, training, and development, fostering a positive and productive working environment.
  • Performance Reporting: Prepare reports on branch performance, including financial data, sales figures, and market insights for senior management.
Requirements
  • Experience: Proven experience in estate agency, with a strong understanding of property sales, lettings, and valuations.
  • Leadership: Previous experience in a managerial or leadership role within an estate agency is essential.
  • Communication: Strong communication, negotiation, and customer service skills, with the ability to build rapport with clients and team members alike.
  • Target-Driven: Target-driven and sales-focused, with the ability to inspire and motivate a team to achieve objectives.
  • Organizational Skills: Excellent organizational and time-management skills, with a proactive and problem-solving approach.
  • Local Knowledge: In-depth knowledge of local property markets in Norfolk and the surrounding area.
  • Technical Skills: Proficient in property management software, CRM systems, and Microsoft Office.
  • Driving License: Full UK driving license.
What We Offer
  • Salary: Basic salary of £28,000 - £35,000, depending on experience.
  • Commission: Competitive commission structure and performance-based bonuses.
  • Pension Scheme: Pension scheme and other benefits.
  • Career Progression: Opportunities for career progression within a growing company.

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