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Housing Operations Officer
2 months ago
Job Title: Housing Operations Officer
Job Reference: CCC00320
Location: Cambridge City Council
Job Type: Full-time
Hours: 37 hours per week
Contract: Permanent
Salary: £30,296 - £33,945 per annum (City Pay Band 4)
Benefits:
- Family-friendly policies
- Agile and flexible working
- Generous annual leave allowance
- Annual leave purchasing scheme
- Access to the Local Government Pension Scheme (LGPS)
- A variety of learning and development opportunities
- Confidential advice and support
- Health and well-being programme
- Staff reward and recognition framework
Job Summary:
We are seeking a highly motivated and organized Housing Operations Officer to join our team at Cambridge City Council. As a key member of our housing team, you will be responsible for the management of garages and parking spaces, working proactively and independently to let them promptly and ensuring minimal income loss.
Key Responsibilities:
- Manage the allocation and lettings of garages and parking spaces
- Recover debt owed by garage and parking space tenants and repossess garages where necessary
- Carry out site inspections and ensure compliance with council policies
- Provide support, guidance, and expert advice to colleagues, councillors, and external agencies
- Produce reports on Key Performance Indicators (KPIs)
Requirements:
- Excellent customer service skills and ability to build effective relationships
- Understanding of key safeguarding principles
- Excellent communication, organization, and IT skills
- Full driving license and access to a vehicle for business use (or willingness to cycle around the city)
What We Offer:
As a Housing Operations Officer at Cambridge City Council, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for professional development.