Training and Development Manager

7 days ago


Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full time
Job Description

Job Title: Training, Volunteer and Systems Manager

Job Type: Permanent

Location: Milton Keynes

Hours: 36 hours per week (some remote working)

Salary: £31,000 - £34,000 per annum

About the Role:

We are seeking a dedicated and dynamic individual to join our Senior Management Team as a Training, Volunteer and Systems Manager. The successful candidate will oversee the core elements of our volunteering programme, Learning and Development strategy, and deliver in-house training, while providing first-line support to staff, trustees, and volunteers on our major operational systems.

Key Responsibilities:

  • Volunteer Management: Coordinate the recruitment and selection programme for all new volunteers applying for roles.
  • Induction and Training: Manage and deliver the induction and initial training for new volunteers, trustees, and paid staff.
  • IT Support: Support and assist staff, trustees, and volunteers with basic IT and systems-related queries.
  • Training Delivery: Deliver basic training on our case recording, telephony, email, and video call systems.
  • Training Resources: Evaluate and design new training resources and learning materials as appropriate.

Requirements:

  • Training and Development: Extensive experience in training and development roles.
  • IT Skills: Strong IT skills and the ability to coach others on key systems.
  • Volunteer Management: Experience in volunteer management, including recruitment, welfare, and disciplinary actions.
  • Strategic Planning: Ability to draft and implement strategic plans.
  • Communication Skills: Excellent communication, negotiation, and interpersonal skills.


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