Training and Development Manager
7 days ago
Job Title: Training, Volunteer and Systems Manager
Job Type: Permanent
Location: Milton Keynes
Hours: 36 hours per week (some remote working)
Salary: £31,000 - £34,000 per annum
About the Role:
We are seeking a dedicated and dynamic individual to join our Senior Management Team as a Training, Volunteer and Systems Manager. The successful candidate will oversee the core elements of our volunteering programme, Learning and Development strategy, and deliver in-house training, while providing first-line support to staff, trustees, and volunteers on our major operational systems.
Key Responsibilities:
- Volunteer Management: Coordinate the recruitment and selection programme for all new volunteers applying for roles.
- Induction and Training: Manage and deliver the induction and initial training for new volunteers, trustees, and paid staff.
- IT Support: Support and assist staff, trustees, and volunteers with basic IT and systems-related queries.
- Training Delivery: Deliver basic training on our case recording, telephony, email, and video call systems.
- Training Resources: Evaluate and design new training resources and learning materials as appropriate.
Requirements:
- Training and Development: Extensive experience in training and development roles.
- IT Skills: Strong IT skills and the ability to coach others on key systems.
- Volunteer Management: Experience in volunteer management, including recruitment, welfare, and disciplinary actions.
- Strategic Planning: Ability to draft and implement strategic plans.
- Communication Skills: Excellent communication, negotiation, and interpersonal skills.
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