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Housing Operations Manager

2 months ago


Cambridge, Cambridgeshire, United Kingdom Ann Pettengell Full time
About the Role

We are seeking a highly skilled Housing Operations Manager to lead our Cambridge-based client's housing operations team. As a key member of our team, you will be responsible for the operation and maintenance of keyworker and residential units across Cambridge.

Key Responsibilities
  • Lead a consistent and integrated delivery of housing operational and maintenance services across the estate.
  • Manage and operate associated companies established to facilitate the operation of new developments and associated infrastructure.
Requirements
  • Experience in the procurement, management, and delivery of complex Repairs and Maintenance/Estates Management contracts, providing a high level of customer satisfaction to a broad range of stakeholders.
  • Experience in the provision of Estates Management Services, including the setting and management of Service Charges in accordance with the Rent Charge Deeds, and maintaining relationships with all owners.
  • A proven track record of effective communication and a demonstrable understanding of operating within a customer-focused environment.
What We Offer

As a Housing Operations Manager at Ann Pettengell, you will have the opportunity to work in a dynamic and customer-focused environment. You will be responsible for leading a team and driving quality, efficiency, and compliance across the estate.