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House Porter

2 months ago

London, Greater London, United Kingdom 45 Park Lane Full time
{"title": "House Porter Role Overview", "content": "

We're committed to fostering a culture of excellence at 45 Park Lane, and we're seeking a skilled House Porter to join our team. As a House Porter, you'll play a vital role in delivering exceptional service to our guests, ensuring their stay with us is nothing short of legendary.


Key Responsibilities
  • Provide seamless service, discretion, and flexibility to our guests, ensuring their every need is met with a smile.
  • Anticipate and fulfill special requests, from setting up special occasions to providing additional supplies, all while maintaining the highest standards of hygiene and attention to detail.

What We Offer
  • A competitive employee bonus scheme and excellent service charge.
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels.
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection.
  • Vibrant social events that bring employees together, including our Summer party and Winter ball.
  • Access to apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and beyond.
  • A £1000 bonus when you recommend a friend.
  • Access to immediate wellbeing advice, because We Care about our employees.

What You'll Bring
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a House Porter, you'll have the opportunity to bring these values to life and contribute to our legacy.
  • Excellent communication skills, with a strong customer service ethic.
  • Fluency in English, our primary language.

We're looking for someone who embodies our values and is passionate about delivering exceptional service. If you're a team player with a keen eye for detail and a commitment to excellence, we'd love to hear from you.

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