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Office Support Coordinator

2 months ago

High Wycombe, Buckinghamshire, United Kingdom CPI Selection Full time

Job Title: Office Administrator

Company: CPI Selection

Job Type: Full-time

Industry: Customer Service

Job Description:

We are seeking a highly motivated and organized individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  1. Customer Service: Respond to customer inquiries in a timely and professional manner, providing solutions to their queries and concerns.
  2. Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as required.
  3. Communication: Develop and maintain effective communication with internal and external stakeholders, including clients and colleagues.
  4. Problem-Solving: Identify and resolve customer complaints and issues in a fair and timely manner.
  5. Teamwork: Collaborate with the team to achieve common goals and objectives.

Requirements:

  1. Experience: 1-2 years of experience in a customer-facing role, preferably in a fast-paced environment.
  2. Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  3. Education: High school diploma or equivalent required.
  4. Certifications: Customer service certifications an asset.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.