Current jobs related to Community Operations Manager - Southall, Greater London - Abbatt Property Recruitment

  • Business Operations Manager

    1 week ago

    Southall, Greater London, United Kingdom Southall Community Alliance Full time

    We are seeking a highly skilled Office Manager to join our team at Southall Community Alliance. As the first point of contact, they will be responsible for managing the office budget, handling staff issues, and establishing policies and procedures. This role is crucial in ensuring the smooth operation of our office and enabling our employees to succeed in...

  • Business Operations Manager

    1 week ago

    Southall, Greater London, United Kingdom Southall Community Alliance Full time

    We are seeking a highly skilled and organized individual to fill the role of Office Manager at Southall Community Alliance. The successful candidate will be responsible for managing the office budget, handling staff issues, and establishing and maintaining policies and procedures. This role is crucial in ensuring the smooth operation of our office and...

  • Strategic Community Manager

    19 hours ago

    Southall, Greater London, United Kingdom Remedy Recruitment Group Full time

    Job Description:To drive performance and oversee service-related projects with high effectiveness, value for money, and reduced costs. This requires a commercial approach to managing services, contractors, and suppliers, while continuously improving and developing services based on best practices and emerging techniques.Key Responsibilities:To deliver...

  • Residential Community Manager

    3 weeks ago

    Southall, Greater London, United Kingdom Tate Full time

    Job Title: Accommodation ManagerThe Resident Manager will be responsible for overseeing a team of 4 concierge and 2 caretakers, working closely with a team comprising of 2 maintenance and a 3rd party security team. This role reports to the Estate Director.Key Responsibilities:Resident ExperienceTake ownership of the entire resident journey, from move-in to...

  • Residential Community Manager

    3 weeks ago

    Southall, Greater London, United Kingdom Tate Full time

    Job Title: Accommodation ManagerThe Resident Manager will be responsible for overseeing a team of 4 concierge and 2 caretakers, working closely with a team comprising of 2 maintenance and a 3rd party security team. This role reports to the Estate Director.Key Responsibilities:Resident ExperienceTake ownership of the entire resident journey, from move-in to...

  • Administrative Supervisor

    1 week ago

    Southall, Greater London, United Kingdom Southall Community Alliance Full time

    We are seeking a highly skilled and experienced Office Manager to join our team at Southall Community Alliance. As the first point of contact, you will be responsible for managing the office budget, handling staff issues, and establishing and maintaining policies and procedures. Your role will be crucial in ensuring the smooth operation of our office and...

  • Administrative Coordinator

    6 days ago

    Southall, Greater London, United Kingdom Southall Community Alliance Full time

    We are seeking a highly skilled and organized individual to join our team as an Office Manager at Southall Community Alliance.Key responsibilities include managing the office budget, handling staff issues, and developing and maintaining policies and procedures.The successful candidate will be responsible for ensuring the smooth operation of our office,...

  • Transport Operations Manager

    2 weeks ago

    Southall, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    We are seeking a highly skilled Transport Operations Manager to join our team at our Southall Depot. As a key member of our Operations Team, you will play a vital role in driving our performance by ensuring the highest standards of safety and customer service across our designated routes.Key responsibilities will include:Embedding our defensive driving...

  • Operational Leadership Manager

    6 days ago

    Southall, Greater London, United Kingdom Remedy Social Work Full time

    Key Responsibilities:To provide operational leadership in a service area, delivering key outcomes for the Borough and its residents. This involves driving performance, overseeing service-related projects, and ensuring a commercial approach to service management.Leadership and Management:Provide effective and inspirational leadership and management of our...

  • Administrative Supervisor

    2 weeks ago

    Southall, Greater London, United Kingdom Southall Community Alliance Full time

    We are seeking a highly organized and detail-oriented individual to manage our office in Southall. As our Office Manager, you will be responsible for overseeing the day-to-day operations, managing the office budget, and ensuring that all staff members have the necessary resources to succeed in their roles. Your duties will also include establishing and...

  • Transport Operations Manager

    6 days ago

    Southall, Greater London, United Kingdom Greater Anglia Full time

    Job Summary: We are seeking a skilled Transport Operations Manager to join our team at Greater Anglia. As a key member of our Operations Team, you will play a vital role in driving our performance by overseeing a number of drivers on designated routes within our depot.Key Responsibilities:Drive a significant reduction in road traffic collision and customer...

  • Maintenance Operations Manager

    1 week ago

    Southall, Greater London, United Kingdom Skilled Careers Full time

    We are seeking a highly skilled Maintenance Operations Manager to oversee general reactive maintenance repairs in the social housing industry. As a key member of our team, you will be responsible for ensuring that all works are completed smoothly and efficiently, while maintaining a high level of health and safety standards.Key Responsibilities:Supervise and...

  • Leadership and Operations Manager

    2 weeks ago

    Southall, Greater London, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is looking for a Leadership and Operations Manager to manage and inspire our dynamic team in Southall, UK. The successful candidate will oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Lead and motivate the team to achieve...

  • Channel Operations Manager

    3 weeks ago

    Southall, Greater London, United Kingdom DELICE DE FRANCE LIMITED Full time

    Key Responsibilities:As a Channel Manager at Delice de France Limited, you will be responsible for implementing and executing our business strategy within the Wholesale Channel. Your key objectives will include delivering targeted profit and achieving ongoing company objectives in line with our current brand and trading strategy.Key Skills and...

  • Channel Operations Manager

    3 weeks ago

    Southall, Greater London, United Kingdom DELICE DE FRANCE LIMITED Full time

    Key Responsibilities:As a Channel Manager at Delice de France Limited, you will be responsible for implementing and executing our business strategy within the Wholesale Channel. Your key objectives will include delivering targeted profit and achieving ongoing company objectives in line with our current brand and trading strategy.Key Skills and...

  • Senior Operations Manager

    1 week ago

    Southall, Greater London, United Kingdom Leisure People Recruitment Full time

    Job Title: Senior Operations ManagerJob Summary:We are seeking a highly dynamic and empowering leader to oversee all aspects of service and operational excellence in one of the busiest and most diverse sports, fitness, and leisure clubs in Northolt, West London.Key Responsibilities:Lead, coach, develop, and inspire the Duty Management, cleaning, maintenance,...

  • Transport Operations Manager

    2 weeks ago

    Southall, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Driver ManagerAt Transport UK London Bus, we are committed to delivering exceptional service to our customers and communities. We are seeking a highly skilled and experienced Driver Manager to join our Operations Team at our Southall Depot.Key Responsibilities:Drive performance and efficiency across designated routes within the depot.Embed a...

  • Operational Resilience Manager

    2 weeks ago

    Southall, Greater London, United Kingdom Niyaa People Ltd Full time £65,000 - £80,000

    Job Title: Operational Resilience ManagerWe are seeking an experienced Operations Manager to join our team at Niyaa People Ltd. As an Operations Manager, you will be responsible for overseeing the reactive repairs, voids, and planned works team.Main Responsibilities: Collaborate with the service lead manager to align administrative and financial processes...

  • Transport Operations Manager

    2 weeks ago

    Southall, Greater London, United Kingdom KD Recruitment Full time

    Job DescriptionAt KD Recruitment, we are seeking an experienced National Transport Manager to oversee transportation operations across the group, ensuring efficiency, safety, and compliance. This role provides an excellent opportunity to manage the company's fleet while leading improvements in all aspects of transport operations.Key Responsibilities:Ensure...

  • Transport Operations Manager

    3 weeks ago

    Southall, Greater London, United Kingdom KD Recruitment Full time

    Job Title: National Transport ManagerOur client, KD Recruitment, is seeking an experienced National Transport Manager to oversee transportation operations across the group, ensuring efficiency, safety, and compliance.Key Responsibilities:Manage the company's fleet, ensuring all vehicles are roadworthy and compliant with legal standards.Oversee driver...

Community Operations Manager

2 months ago

Southall, Greater London, United Kingdom Abbatt Property Recruitment Full time £50,000

The Community Operations Manager will oversee the on-site personnel to ensure that our residents, clients, and customers receive an outstanding experience. Key responsibilities include:
Discover more about the daily activities, overall duties, and necessary qualifications for this role by continuing to read below.

  1. The Concierge, Security, and Amenities teams (if applicable)
  2. Our exceptional resident amenities
  3. Community engagement and events

The Community Operations Manager should aim to become a primary contact for our residents, team members, and clients by fostering strong relationships. They will take charge of the complete resident journey and experience, starting from the move-in process. The goal is to enhance the resident experience whenever possible, ensuring service delivery aligns with service expectations and SLAs. This role involves overseeing any front-of-house offerings and concierge services, as well as establishing and implementing amenity management and customer engagement strategies and initiatives.

Asset Oversight

To assist with the ongoing asset oversight routines of the development, ensuring that contract, risk, and mobilization management tasks are executed efficiently and promptly.

Mobilization : Supporting the company mobilization process, which includes but is not limited to:

  1. Coordinating with key stakeholders such as the client, outgoing agents, the company’s new business team, client relationship team, and company employees in general.
  2. Ensuring mobilization tasks are thoroughly completed and documented in the relevant systems.
  3. Aiding in enhancing the customers' initial experience with the company through the timely completion of mobilization actions.
  4. Arranging for others to complete tasks as necessary.
  5. Reporting on mobilization statistics and identifying actions for improvement.

Risk Oversight : Taking responsibility for the development's risk management routines where applicable, utilizing company systems and processes to ensure compliance. This includes but is not limited to:

  1. Collaborating with the client relationship/support team, contractors, and customers to facilitate risk assessments and routine risk management tasks.
  2. Maintaining a comprehensive audit trail of all actions and certifications within the company system.
  3. Reporting on compliance levels within the development and identifying actions for enhancement.

Health and Safety :

  1. Assisting with the monitoring and supervision of contractors performing work on and around the development.
  2. Ensuring all irregular incidents are investigated and reported to the Estate Director. Providing responses to emergency queries (outside normal office hours) and directing colleagues as appropriate, including attendance when necessary.
  3. Guaranteeing 100% Health & Safety and Planned Preventative Maintenance compliance on the estate, including Risk Management in collaboration with the Maintenance team.
  4. Conducting required risk assessments, health and safety checks, and routine testing requirements, ensuring concerns are addressed.

Contract Oversight : Taking ownership of the development's contract management routines where appropriate, utilizing company systems to ensure that the necessary contracts are tendered, implemented, and any arising actions recorded.

  1. Collaborating with the client relationship/support team and contractors to ensure each development has a completed and appropriate contract schedule in place.
  2. Tendering contracts and ensuring value for money is achieved.
  3. Ensuring that all necessary information is saved to the company systems and that any relevant actions are scheduled as appropriate.

Financial Oversight : Assisting with the drafting, control, and reporting of the service charge budget and expenditures of the development.

Team Leadership

  • Ensuring a positive internal customer experience, motivating and supporting all direct reports.
  • Overseeing the recruitment of new team members in collaboration with the Talent Team and Recruitment Agencies.
  • Planning a smooth and thorough induction for each new starter, along with all necessary training.
  • Managing team performance, including quarterly one-on-ones and annual appraisals.
  • Handling holiday and sickness absences, including recording in HR systems and organizing shift cover.
  • Sending accurate payroll information to Payroll each month, including overtime and unpaid leave.

General Oversight

  • Attending and organizing internal and external meetings, including defect meetings, operations meetings, client meetings, etc.
  • Taking responsibility for all soft services such as landscaping and cleaning.
  • Conducting regular inspection audits of the site and organizing remedial actions as necessary.