Senior Sales Executive
2 months ago
Job Overview
We are seeking a highly motivated and experienced Senior Sales Executive to join our team at We Buy Any Car. As a Senior Sales Executive, you will be responsible for driving sales performance and providing exceptional customer service to our customers.
Key Responsibilities
- Model high performance when buying cars and support the Regional Manager in driving sales performance.
- Provide cover for the Regional Manager if needed and support all colleagues to achieve their sales targets.
- Act as the main point of contact for our customers in your local branch, providing a professional and courteous service.
- Contact customers and prioritize your diary to achieve appointments and meet sales targets.
- Lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents, and processing customer payments.
- Deliver exceptional customer service and ensure that all customer interactions are handled in a professional and courteous manner.
- Assist the Regional Manager in the smooth running of the region and compliance with company procedures.
- Perform Branch Standard checks when visiting locations.
- Identify the further support and coaching needs of colleagues and provide constructive feedback and development points when required.
- Report any potential threats to the business to your Divisional Manager.
- Ensure all diaries/rotas are set up as per company instructions.
- Ensure all purchases are completed as per company standards.
- Provide temporary cover within other regions in the Division.
- Complete all necessary tasks as set out by HR.
- Assist in the completion of all purchases.
Requirements
- Proven sales experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Knowledge of the automotive industry and car buying process.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to think on your feet.
- Ability to maintain confidentiality and handle sensitive information.
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