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Strategic Leader for Community Engagement

2 months ago

Oxford, Oxfordshire, United Kingdom Bromford Full time

About the Role:

We are seeking a visionary leader to join our team at Bromford as the Director of Place. This newly created role will play a crucial part in driving our strategic vision and leading place-based and neighbourhood coaching approaches across various services.

Key Responsibilities:

  • Develop and lead the strategic direction of our place-based model, housing-related services, and community engagement activities.
  • Deliver relevant targets and manage key risks, ensuring alignment with our strategic goals.
  • Lead on complaints and continuous improvement initiatives to enhance service delivery.
  • Lead, develop, and coach your senior operational management team, enhancing performance and accountability.
  • Manage stakeholder relationships and ensure effective communication across the organization.

Requirements:

  • Proven experience at a senior strategic level with a strong track record of exceeding targets in a quality-led environment.
  • Extensive experience in managing operational customer-facing teams and large-scale budgets.
  • Expertise in strategic and business planning, with the ability to assess options and actions based on trends and data.
  • Strong technical understanding of customer experience and housing practices.
  • A full UK driving licence and flexibility to travel.
  • A DBS check will also be required.

What We Offer:

Bromford is an ambitious, customer-obsessed housing association. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a passionate leader with a commitment to community engagement and customer excellence, we encourage you to apply for this exciting opportunity.