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Catering Operations Supervisor

2 months ago

Belfast, United Kingdom Education Authority Full time

Job Summary

The Senior Unit Catering Supervisor will be responsible for the efficient and effective delivery of a catering service to the Education Authority. This role requires a high level of organizational and communication skills to ensure seamless service delivery and customer satisfaction.

Main Responsibilities

Service Delivery and Operational Issues

  • Develop and implement catering menus that meet the needs of students and staff, ensuring compliance with health and safety regulations.
  • Supervise and coordinate food service operations, including food preparation, presentation, and transportation.
  • Monitor and maintain high standards of food safety and hygiene in the kitchen and dining areas.
  • Collaborate with school staff to promote the catering service and increase meal uptake.
  • Ensure effective communication with parents, principals, and customers to address any concerns or issues.

People Management

  • Supervise and direct catering staff, including allocating duties and work rotas, and providing training and development opportunities.
  • Implement and manage staff policies, including attendance, disciplinary, and grievance procedures.
  • Conduct regular staff meetings to ensure effective communication and team collaboration.

Financial Management

  • Manage catering budgets, including food, labor, and overhead costs.
  • Monitor and control cash handling and financial transactions.

General Conditions

  • Ensure compliance with all relevant laws, regulations, and codes of practice.
  • Perform all duties in accordance with the Education Authority's values and ethos.
  • Complete all necessary administrative tasks, including reporting and record-keeping.