Travel Consultant

6 days ago


Hereford, Herefordshire, United Kingdom Hays Travel Full time
About the Role

We are seeking an experienced Travel Consultant to join our successful team in our Hereford Branch. As a key member of our team, you will be responsible for providing exceptional customer service and driving business growth through sales and marketing initiatives.

Key Responsibilities
  • Customer Relationship Management: Build and maintain strong relationships with customers to understand their needs and preferences.
  • Sales and Marketing: Identify and capitalize on sales opportunities, and participate in promotional events and activities to increase brand exposure.
  • Product Knowledge: Develop and maintain in-depth knowledge of travel products and services to provide expert advice to customers.
  • Team Collaboration: Work closely with colleagues to achieve individual and team sales targets, and contribute to a positive and supportive team environment.
  • Administrative Duties: Perform administrative tasks accurately and efficiently, and maintain high standards of professionalism and integrity.
Requirements
  • Experience: At least 1 year of experience as a Travel Consultant, with a proven sales record and excellent product knowledge.
  • Skills: Excellent communication and customer service skills, good accuracy and numerical skills, and a positive attitude with a commitment to contributing to business growth.
  • Education: A recognized travel qualification is desirable.
What We Offer

We offer a range of training programs to help you progress personally and professionally, and a competitive salary with unlimited bonus potential. Our company values are embedded in our SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellent. We are committed to safeguarding and promoting the welfare of all colleagues, and undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our colleagues.



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