Retail Security Manager

14 hours ago


Leeds, Leeds, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a retail success story of the last decade, with unparalleled growth across the UK and Europe. Our dynamic, commercially driven, and passionate teams have been instrumental in our success, and with growth comes opportunity.

Job Description

Retail Door Supervisor

We are seeking a skilled and passionate Retail Door Supervisor to join our Flagship Flannels store in Leeds. As a key member of our store team, you will play a vital role in creating a welcoming, safe, and secure shopping and working environment.

Key Responsibilities

  • Manage risk by being commercially astute and vigilant, while creating a culture of stock loss prevention.
  • Provide a presence to protect and minimize stock loss in store.
  • Be a point of contact for customers and visitors, greeting, guiding, and advising them while remaining aware of potential risks.
  • Complete tasks to enhance a stock loss culture in store, such as training the store team, reviewing targeted data, and building effective working relationships with external agencies.
  • Assist the store management in making the store a safe and secure place to work and shop.

Requirements

  • Previous experience working in a retail environment is essential.
  • Committed to working as part of the store team.
  • Self-motivated and always ready to use your initiative.
  • A confident communicator who can build great relationships with store teams, visitors, and customers.
  • Observant and able to detect risk.
  • Proven ability to confidently de-escalate challenging situations.

About You

We are looking for a motivated and experienced individual who is passionate about retail and committed to delivering exceptional customer service. If you have a strong work ethic, excellent communication skills, and a keen eye for detail, we would love to hear from you.



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