Wastewater Technical Specialist

3 weeks ago

Worthing, West Sussex, United Kingdom Southern Water Full time
Job Title: Technical Specialist - Wastewater

Location: Durrington, West Sussex

Salary: Up to £35,000

Hours: 37 hours per week / Hybrid working (3 days in the office, 2 days working from home)

Positions Available: 3

We are seeking highly skilled Technical Specialists to join our Wastewater Technical Team within Developer Services. As a Technical Specialist, you will play a crucial role in reviewing technical information provided for wastewater connection, adoption, and diversion applications.

Key Responsibilities:

  • Manage the flow of technical information across various projects to ensure the timely delivery of wastewater connection schemes, meeting customer needs while adhering to application service level agreements.
  • Review and approve architects' and engineers' drawings, fostering strong external relationships to address concerns effectively and enhance our ability to meet customer expectations.
  • Collaborate with internal and external stakeholders, including planning authorities, to ensure planning conditions are met and projects align with our commitment to customer satisfaction.
  • Engage directly with customers on regulatory matters, guiding them through the application process to ensure compliance and smooth project progression.
  • Develop and approve wastewater connection designs in consultation with customers, ensuring they meet industry standards and align with customer and Southern Water preferences.

Requirements:

  • Strong educational background.
  • Dedication to outstanding customer service, showcasing patience, empathy, and resilience while maintaining professionalism.
  • Financial acumen is beneficial.
  • Engineering or wastewater qualification (HNC/D or Degree level) is desirable, but relevant experience in the wastewater construction environment will also be considered.
  • Current driving licence and ability to attend site meetings.

If you are passionate about delivering exceptional customer experiences and providing Southern Water with essential technical insights to drive informed decision-making, we encourage you to apply.

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