Customer Support Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Miller Homes Full time
Customer Support Manager

We are committed to delivering exceptional customer service and are seeking a dedicated and professional Customer Support Manager to join our team at Miller Homes.

Key Responsibilities:
  • Conduct thorough inspections of new homes to identify defects, incomplete work, or quality issues.
  • Collaborate closely with sub-contractors and site management teams to resolve issues and ensure customer satisfaction.
  • Provide outstanding customer service by demonstrating empathy, problem-solving skills, and a proactive approach.
  • Maintain clear and effective communication with all stakeholders to uphold Miller Homes' high standards of service.
Requirements:
  • A customer-focused professional with a proven track record of delivering exceptional service.
  • Confidence in interacting with customers, sub-contractors, and site management teams.
  • A passion for ensuring customers enjoy their new homes and a commitment to delivering a 5-star service.

This is an exciting opportunity for a dedicated professional who thrives on delivering exceptional customer service and enjoys working in a collaborative and supportive team environment.



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