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Corporate Sales Events Coordinator

2 months ago

London, Greater London, United Kingdom Jo Malone London Full time
Jo Malone - Corporate Sales Events Coordinator

Primary Objectives:

  • Support the expansion and enhancement of the B2B Corporate Sales division.
  • Assist the Corporate Sales Assistant Manager in achieving overall B2B strategy sales goals.
  • Meet sales and service targets effectively.
  • Ensure high levels of customer/client retention.
  • Provide exceptional customer service consistently.

Responsibilities and Tasks:

  • Contribute to the growth and development of the B2B Corporate Sales sector.
  • Collaborate with the OMNI-Channel B2B Corporate Sales Assistant Manager to meet B2B sales objectives.
  • Achieve sales and service goals.
  • Manage the client database through independent outreach, presentations, and personalized service.
  • Oversee the creation of the bi-annual corporate brochure in partnership with the Global brand.
  • Deliver exemplary customer service.

Sales and Service:

  • Assist the OMNI-Channel B2B Corporate Sales Manager in reaching departmental sales targets.
  • Conduct thorough analysis of the B2B client base and sales performance in alignment with brand reviews.
  • Lead in-person brand introductions for new potential clients, tailoring presentations to their business needs.
  • Actively seek new clients through professional networking and outreach.
  • Respond to and follow up on all sales inquiries and meetings promptly, documenting key action points.
  • Collaborate with clients on bespoke B2B requests, ensuring personalization and fulfillment.
  • Build and maintain strong brand and client relationships through effective networking.
  • Support a significant portion of in-person events, coordinating logistics such as catering and security.
  • Ensure Corporate Sales services are well understood and supported across departments.
  • Obtain necessary approvals for discount structures and legal documentation.
  • Explore and implement efficient operational practices to enhance service levels.

Administration:

  • Ensure timely submission of accurate administrative tasks.
  • Manage the Corporate client database efficiently, assisting with reporting and data analytics.
  • Oversee gift distribution for key clients during peak periods.
  • Ensure compliance with stock management to facilitate Corporate order fulfillment.
  • Assist in preparing presentations on sales performance and opportunities as needed.
  • Proficient in computer use, with a preference for experience in data management using Excel.

Team Participation:

  • Act as an ambassador for Jo Malone London, upholding the brand's image and reputation.
  • Engage in external client meetings and events to support business development.
  • Integrate departmental sales efforts with broader brand activities, including marketing initiatives.
  • Participate in boutique and external events as required.
  • Contribute to internal meetings and events as necessary.
  • Present sales data and B2B updates during quarterly reviews.
  • Engage in personal and professional development training.

Image:

  • Maintain the Jo Malone London image through professional presentation.

Qualifications:

  • The ideal candidate will have demonstrated experience in delivering high-quality customer service and fostering client relationships.