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Deputy Branch Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom TOPPS TILES Full time
About Topps Tiles

Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. As part of the Topps Group, we have a strong presence in the market with brands such as Topps Tiles, Parkside, Tile Warehouse, and ProTiler.

Job Overview

We are seeking a dynamic and experienced Assistant Branch Manager to join our team. This role will be responsible for overseeing the day-to-day operations of our branch, ensuring that our customers receive exceptional service and that our products are displayed and sold in a way that meets our high standards.

Key Responsibilities
  • Manage and motivate a team of sales staff to achieve sales targets and provide excellent customer service
  • Oversee the visual merchandising and display of products in the branch
  • Monitor and control branch expenses and inventory levels
  • Develop and implement sales strategies to drive business growth
  • Collaborate with other departments to ensure seamless communication and customer satisfaction
Requirements

To be successful in this role, you will need:

  • Proven experience in a retail management or sales role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Knowledge of the tile industry and market trends