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Administrative Support Specialist

2 months ago

Telford, Telford and Wrekin, United Kingdom Brook Street Full time
Position Overview

Brook Street is seeking a dedicated Administrative Support Specialist to join our team, providing essential support to our Mental Health Division. This role is designed for individuals who thrive in a dynamic environment and are committed to enhancing service delivery.

Key Responsibilities
  • Manage all administrative tasks related to both new and existing patient caseloads, ensuring effective communication with various medical facilities and external organizations.
  • Oversee clinical schedules and appointments, addressing phone inquiries, and handling the logistics of medical documentation.
  • Maintain an organized system for incoming and outgoing correspondence, including mail and electronic communications.
  • Track office supplies meticulously, including stationery, and communicate any inventory needs to senior management.
  • Provide front desk support, responding to inquiries within your area of expertise and accurately relaying messages for other team members.
Candidate Profile

The ideal candidate will possess:

  • A minimum of 12 months of robust administrative experience.
  • A proactive attitude towards learning new systems and skills.
  • Proficiency in Microsoft Office applications.

Additionally, a clear DBS check and three years of professional references will be required for this position. We value enthusiasm and a commitment to continuous improvement in service delivery.