Transport Control Tower Manager

2 weeks ago

Huddersfield, Kirklees, United Kingdom Michael Page Full time

Job Summary

We are seeking a highly skilled Transport Control Tower Manager to oversee logistics operations within the Transport & Distribution industry. The ideal candidate will be adept at ensuring smooth and efficient processes that maximise productivity and profitability.

About the Company

Our client is a leading player in the Transport & Distribution industry, with a reputation for delivering high-quality logistics solutions. They have a substantial workforce and a wide network, covering both national and international operations. The company prides itself on its commitment to delivering exceptional customer service and its focus on employee development.

Key Responsibilities

  • Manage and oversee all aspects of the transport control tower (Routing, Driver management, customer service, Administration)
  • Implement strategies to improve productivity and efficiency.
  • Ensure the highest level of customer service is delivered at all times.
  • Contract performance meetings with customers
  • Coordinate logistics processes, ensuring smooth operations.
  • Leading changes to the transport plan
  • Manage staff, providing training and development opportunities.
  • Maintain compliance with industry regulations and standards.
  • Report on operational performance, proposing improvements as necessary.
  • Manage the budget of the control tower, ensuring cost-effectiveness.
  • Point of escalation for any issues within the operational running of the control tower

Requirements

  • A degree in logistics, business, or a related field or industry related qualifications.
  • Strong leadership skills, with the ability to manage and motivate a large team of transport specialists.
  • Excellent knowledge of logistics processes and industry standards.
  • Customer management experience is advantageous including performance reviews
  • Strong analytical skills, with the ability to identify areas for improvement.
  • Excellent communication skills, both written and verbal.
  • Knowledge of budget management and cost-control procedures.

What We Offer

  • A competitive salary of c.£55,000 -£60,000 per year
  • Car or car allowance.
  • Opportunity to work in a thriving company within the Transport & Distribution industry.
  • A positive and supportive work environment that encourages professional growth.

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