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Transport Operations Manager
2 months ago
We are seeking a highly skilled Transport Control Tower Manager to lead our logistics operations and drive business growth in the Transport & Distribution industry.
About the RoleThe successful candidate will be responsible for overseeing all aspects of the transport control tower, including routing, driver management, customer service, and administration. They will implement strategies to improve productivity and efficiency, ensuring the highest level of customer service is delivered at all times.
Key Responsibilities- Manage and oversee all aspects of the transport control tower
- Implement strategies to improve productivity and efficiency
- Ensure the highest level of customer service is delivered at all times
- Contract performance meetings with customers
- Coordinate logistics processes, ensuring smooth operations
- Lead changes to the transport plan
- Manage staff, providing training and development opportunities
- Maintain compliance with industry regulations and standards
- Report on operational performance, proposing improvements as necessary
- Manage the budget of the control tower, ensuring cost-effectiveness
- Point of escalation for any issues within the operational running of the control tower
- A degree in logistics, business, or a related field or industry-related qualifications
- Strong leadership skills, with the ability to manage and motivate a large team of transport specialists
- Excellent knowledge of logistics processes and industry standards
- Customer management experience is advantageous, including performance reviews
- Strong analytical skills, with the ability to identify areas for improvement
- Excellent communication skills, both written and verbal
- Knowledge of budget management and cost-control procedures
- A competitive salary of c.£55,000 -£60,000 per year
- Car or car allowance
- Opportunity to work in a thriving company within the Transport & Distribution industry
- A positive and supportive work environment that encourages professional growth
