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Regional Depot Operations Manager

1 month ago

Huddersfield, Kirklees, United Kingdom Buy It Direct Group Full time

Regional Depot Manager

We are seeking a skilled Regional Depot Manager to oversee the day-to-day operations of our depots in Castle Donington and Huddersfield. This role involves driving depot efficiency, ensuring on-time deliveries, and enhancing customer experience.

The Role:

  • Improve on-time delivery performance and investigate reasons for damage or loss.
  • Utilise customer satisfaction tools to enhance the overall customer experience.
  • Create a supportive and engaging work environment for depot team members.
  • Identify and implement efficiency opportunities and network improvements.
  • Oversee vehicle maintenance and repair.
  • Lead recruitment, training, and retention efforts.
  • Ensure compliance with health and safety regulations and operational procedures.
  • Collaborate with HR on personnel matters.

Requirements:

  • Strong attention to detail and accuracy in documentation.
  • Excellent interpersonal skills to build positive relationships.
  • Ability to thrive in a fast-paced transport environment.
  • Solutions-driven mindset with a focus on achieving KPIs.
  • Outstanding communication and numerical skills.
  • Positive attitude, flexibility, and a team player mentality.

About Us:

At Buy It Direct Group, we are proud of our products and services across our six well-recognised, award-winning online brands. We listen, learn, and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do.