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Senior ICT Technical Specialist

2 months ago

Cardiff, Cardiff, United Kingdom Welsh Ambulance NHS Trust Full time
About the Role

We are seeking an experienced ICT Technical Specialist to join our digital team at the Welsh Ambulance NHS Trust. As a key member of our team, you will be responsible for managing the planning, development, implementation, and ongoing management of our ICT Infrastructure systems and servers.

Key Responsibilities
  • Manage the design, development, and deployment of computer system upgrades and implementations.
  • Lead the investigation and resolution of complex technical problems, providing effective solutions that make use of suitable ICT systems.
  • Develop and maintain reports, documents, and diagrams for use by ICT or for wider presentation.
  • Assist with the investigation of adverse events, ensuring the independent review of incidents, and identifying the root cause.
  • Collaborate with the team to introduce continual improvements and refinements to the practices used to develop ICT systems within the organisation.
Requirements
  • Proven experience of an ICT technical engineering role.
  • Experience of management and leadership of a team.
  • Advanced Windows server operating system knowledge, including server and clustering.
  • Understanding of the use of modern Information Technologies and how they contribute to improved systems and services to patients.
  • ITIL framework (Information Technology Infrastructure Library) and its application across the service lifecycle.
About Us

The Welsh Ambulance NHS Trust is a leading healthcare provider in Wales, delivering high-quality patient care across the country. Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care. We are committed to creating an environment where diversity is celebrated and inclusivity matters.

We are keen to break down any barriers into the Trust and would encourage applications from under-represented groups, including those from BME communities and disability groups. Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service.