IT Support Specialist

6 days ago

Cheadle Hulme, Stockport, United Kingdom Allegiance Technology Full time
IT Support Technician Opportunity

Allegiance Technology is seeking a skilled IT Support Technician to join their team. As a key member of our technical support team, you will provide remote technical support to our external clients, resolving and escalating tickets, and participating in large projects, technical research, and training sessions.

Key Responsibilities:
  • Provide technical support to external clients via remote means
  • Resolve and escalate tickets in a timely and efficient manner
  • Participate in large projects, including upgrades, rollouts, and migrations
  • Conduct technical research to identify client solutions
  • Log and update IT support issues
  • Participate in technical training and personal development sessions
Benefits:
  • On-site parking
  • Monthly social events and meals out
  • Flexible working hours, Monday to Friday, with no on-call duties
  • Hybrid working arrangement after probation
  • Friendly team environment
  • Paid Microsoft certifications
  • State-of-the-art offices in Cheadle Hulme
Requirements:
  • Strong technical skills and knowledge of IT systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment

Allegiance Technology offers a competitive salary and a range of benefits, including on-site parking, monthly social events, and flexible working hours. If you are a motivated and skilled IT professional looking for a new challenge, please submit your CV for consideration.

Keywords: IT Support, Technical Support, Help Desk, Network Support, Remote IT, Senior IT, IT Infrastructure, Desktop Support, IT Service Desk, Technical IT Support

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