Customer Success Professional

3 weeks ago


Loughborough, Leicestershire, United Kingdom AgRecruit Full time
Job Title: Customer Success Executive

Join AgRecruit, a rapidly growing biotech business, as a Customer Success Executive to play a key role in supporting clients in their usage of our innovative product and building long-term relationships to promote further account growth.

About the Role:
  • Proactively support clients in their usage of our product, providing training and guidance as needed.
  • Build and maintain strong relationships with clients, understanding their needs and goals to deliver tailored solutions.
  • Work closely with cross-functional teams to identify and capitalize on opportunities for growth and expansion.
  • Develop and execute strategies to drive customer engagement and retention, ensuring high levels of satisfaction and loyalty.
About You:
  • 1-2 years' experience in a similar role, such as Sales, Account Manager, Business Development, or Customer Success.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Ability to work in an office-based environment, with occasional travel for client meetings and industry events.
  • Nice to have: scientific, engineering, or technology-related knowledge or experience.
What We Offer:
  • A dynamic and supportive team environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.
  • The chance to work with a cutting-edge product and make a real impact in the agriculture and crop growing sector.


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