Quality Assurance Specialist

2 months ago

Crawley, West Sussex, United Kingdom L3Harris Technologies Full time

Company Overview:

L3Harris Technologies is a leading global innovator in aerospace and defense technology, committed to delivering comprehensive solutions that address critical mission needs for our clients. With a workforce of approximately 50,000 employees and an annual revenue of around $18 billion, we serve customers in over 100 countries, providing advanced technologies across various domains including space, air, land, sea, and cyber.

Position Summary:

The Quality Assurance Specialist will be instrumental in ensuring that our products adhere to rigorous quality standards. This role involves the development and execution of quality assurance protocols and our Quality Management System (QMS). The specialist will collaborate closely with sourcing, engineering, production teams, and our supply chain to uphold and enhance product quality.

Key Responsibilities:

  • Ensure compliance with established Quality Management System processes, work instructions, standards, and policies through systematic internal audits.
  • Conduct safety audits and inspections to guarantee the safety of delivered products, addressing any product hazards without delay.
  • Maintain and analyze metrics and KPI dashboards, measuring and reporting on internal operational performance and that of suppliers against set targets.
  • Oversee inspections, reviews, and testing against established criteria, ensuring results are documented and actions are tracked and managed.
  • Ensure adherence to regulatory requirements and industry standards, including ISO 9001.
  • Manage and update the QMS, continuously improving processes and work instructions in collaboration with process owners to enhance efficiency, safety, and product reliability.
  • Engage in problem-solving and root cause analysis to capture, investigate, and resolve quality issues, collaborating with cross-functional teams.
  • Support supplier quality management by evaluating and onboarding new suppliers, monitoring their performance, and conducting assessments of first articles.
  • Establish and maintain effective communication with internal functions, external suppliers, and customers.

Qualifications:

  • Educational background in manufacturing, production, quality, or engineering, ideally holding at least an HND or equivalent; a graduate degree in a relevant field is preferred.
  • A minimum of 3 years' experience in quality assurance, preferably within a manufacturing environment.
  • Familiarity with ISO 9001:2015 quality management system standards.
  • Strong problem-solving skills and proficiency in quality tools such as 8D, 5-Why, and Pareto analysis.
  • Experience in conducting internal audits.
  • Excellent written and verbal communication skills.
  • A collaborative mindset, capable of engaging with various functions within a program team.
  • Willingness to work flexible hours and travel as needed to support program requirements.
  • Experience or knowledge of SAP, JIRA, and Power BI is advantageous.

Commitment to Diversity:

L3Harris is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

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