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Credit Control Team Leader

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StratforduponAvon, Warwickshire, United Kingdom Page Personnel Finance Full time

Job Summary:

We are seeking a highly skilled and experienced Credit Control Team Leader to join our team at Page Personnel Finance. As a key member of our financial operations team, you will be responsible for leading a small team of credit controllers in the efficient and effective collection of outstanding payments.

Key Responsibilities:

  • Team Leadership: Lead and motivate a team of credit controllers to achieve collection targets, ensuring they have the necessary tools and resources to succeed.
  • Debt Management: Monitor and manage aged debt, implementing strategies to reduce overdue payments and improve cash flow.
  • Client Relationships: Develop and maintain strong relationships with key clients, resolving disputes and queries in a professional and timely manner.
  • Reporting and Analysis: Prepare regular reports and analysis on outstanding debts and cash flow forecasting, providing insights to inform business decisions.
  • Process Improvement: Identify opportunities to improve credit control processes and procedures, implementing changes to drive efficiency and effectiveness.

Requirements:

  • Leadership Experience: Proven experience in a credit control role, with leadership or supervisory experience, preferably in a financial services or collections environment.
  • Communication Skills: Strong communication and negotiation skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Problem-Solving: Excellent problem-solving abilities, with a proactive and results-driven approach to resolving complex issues.
  • Teamwork: Ability to work collaboratively as part of a team, with a focus on achieving shared goals and objectives.